If you email us your guest list we will hand pipe each of their names (first name only) onto their own special heart cookie. You choose the flavour and icing colour on the cookies to match your wedding theme (mixing special colours may incur extra charges); and each cookie will arrive individually wrapped and trimmed with a satin ribbon of your choice, ready to lay out on your wedding tables. The cookies have 3 months shelf life, and we make everything fresh to order - so best to have your cookies delivered about a week in advance just in case of any courier delays. You can choose the date you'd like us to dispatch your cookies at checkout and we'll make them fresh for then. If you have any further questions, please do email me: [email protected]
As all our cookies are made & decorated to order, we will usually require 1-2 days to prepare your order (and prefer 1 weeks notice for orders over 50 cookies and 2 weeks notice for orders of 750 or more). If your request is more urgent please contact us and we'll try to accommodate where possible.
Rest assured all our cookies are extremely well packaged and breakage is very unlikely. However, for larger orders (in particular functions & wedding favour cookies) we’ll include some extras free of charge just to put your mind at rest.
Custom Cookie Company can despatch orders everyday except Sundays.
Unfortunately Custom Cookie Company cannot guarantee that delivery instructions provided to us will be carried out and are not liable for any errors made by Royal Mail or courier companies and can't be held liable for delays in delivery or lost or damaged parcels.